Support: licenses, activation, trials, and contact.
The form below lands directly with us and replies come from hello@caxton.app, usually within a business day. Most how-do-I questions are answered in the manual; the cards cover the rest of what people write in about.
What people write in about.
Lost license key
Look up your orders and keys with the email you purchased with. A sign-in link arrives in a minute.
Billing and receipts
Manage a subscription, update the card, download invoices. Lemon Squeezy is the merchant of record.
The Caxton Pro trial ended
Caxton keeps working for viewing: open, search, filter, copy. A license turns editing, saving, and extracting back on. Nothing is locked.
Activation and new Macs
Each license covers 3 Macs. Deactivate a seat from Caxton ▸ License… before you retire a machine, or write in and we will.
Crash reports
Console.app ▸ Crash Reports, find the newest
Caxton entry, and email the whole file to hello@caxton.app. It makes the fix dramatically faster.The manual
Every feature, documented with screenshots of the real app, from opening files to the CSV grid and Log Mode.
Write to us.
The form lands directly with us. Replies come from hello@caxton.app, usually within a business day.
Prefer email? hello@caxton.app reaches the same inbox, and it is the place for attachments.
Caxton is officially distributed through caxton.app/download and the Homebrew tap. The current release, its checksum, and both install routes are on the download page.
Looking for Caxton the currency card? That is caxton.io, a different company.